Michael Tanguay

经过:Michael Tanguay2020年8月5日

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How Coronavirus Has Changed the Dining Industry: Top Trends in Foodservice Today

As foodservice operations continue to deal with the effects of Coronavirus, many have been forced to make changes to comply with government regulations and new guest demands.

有些州对室内用餐有能力限制,而其他国家则仅享受户外用餐和外卖。

虽然一些运营商选择保持关闭avoid the risk of an outbreak in their facility, many others have now reopened with changes in the way they run their business. Most commonly, businesses have shifted their service models to offer safer service options such as contactless curbside pickup and delivery.

无论国家和政府法规如何,客人从未如此关注其健康和安全。您的设施和膳食服务安全的清洁对于让客人满意和鼓励重复访问至关重要。

Guests who are comfortable dining out are looking for enhanced safety measures and poof of the changes you have made to keep them safe. Other guests, who are not yet prepared to return to their normal dining habits, are continuing to choose delivery and curbside pickup options to mitigate the risk of getting sick, even if their area has been reopened for indoor dining.

FoodService运营将继续与政府法规进行经营,以及增加客户对清洁和安全的需求,直到有一种控制冠状病毒的传播。

服务要求的变化是前所未有的,符合这些新要求和法规可能具有挑战性。即使您可能无法为您的客人提供通常的客人,您的客人也必须在过去的家中或室外用餐区内获得相同的高质量体验。了解最新趋势可以帮助您更好地适应不断变化的市场。

Download our FREE,Coronavirus Readiness Playbook:保护您的设施的6个重要步骤,designed to provide you with the 6 vital steps you need to keep your facility protected against a Coronavirus outbreak.

Coronavirus Readiness Playbook:保护您的设施的6个重要步骤

In this article and video, we offer some of the most innovative ways to meet the new regulations and guest demands for takeout, outdoor dining, and restricted indoor dining.

适应新的环境已经强迫企业寻找方法继续允许顾客享受同样的伟大体验。

Takeout: Curbside Pickup & Delivery

open for takeout only

As mentioned earlier, one of the biggest changes foodservice operators have dealt with is having to comply with government regulations. States across the country forced foodservice establishments to close indoor dining areas, restricting them to take-out only.

您的操作是否在冠状病毒大流行前提供了外向,无与伦比的路边拾取和交付现在是常态。

In either case, providing guests with a meal that meets their standards is important. Some of the most pressing trends in takeout include:

  1. Safer Containers
  2. More Versatile Containers
  3. Reimaged Container Use
  4. Alcohol-To-Go

1.更安全的容器

外带的最高优先级仍然是安全性,然后是食品质量和外观。缓解担忧的最佳方法之一是通过篡改术语包装。

防篡改or tamper-evident food packaginghas a secure barrier or barriers that indicates if a container has been opened or unsealed.tamper evident bowls

There are manybenefits to tamper-proof packaging,但在这种情况下,最重要的是粮食安全。如果您的客人可以看到食品包装的原始印章并未被破坏,他们将更加高兴。

Additionally, tamper-evident food packaging clearly demonstrates that you have a concern for your guests’ well-being. Customers who see that you understand that their safety is a priority will have increased loyalty to your products.

最常见的包装有一滴眼泪——防篡改strip to signal if the container has been opened. Other types of secure packaging include containers in which the hinge or corners are torn or damaged when opened. There are also tamper seal bags that offer the ability to see if the bag has been opened after its initial seal from your kitchen or packaging area.

2. More Versatile Containers

除了更安全的容器外,企业还在转向更多功能的容器,可以允许更好,更可靠的运输和抵达时容易的消费。

Without the right packaging, food can lose its desired temperature or texture. Packaging should support the meal being offered.更通用的容器For example, if it is a hot meal, the packaging should vent steam to avoid your food product getting soggy, but it should also have good heat retention so that your guest’s food does not arrive cold.

食物也可以在运输过程中转移和泄漏,为您的客户创造凌乱和令人不快的经验。

If your offering includes saucy or liquid products, you will need containers with leak protection. Depending on your menu, it may also be important to have packaging that has different compartments to keep food items from mixing which could otherwise compromise meal quality.

You must provide your customers with a reliable food container that ensures their to-go orders arrive at the right temperature and without any leaks.

You should also consider what your guests will be doing with the meal once it leaves your facility. If they need to reheat it, then a container that is microwaveable or ovenable will be important.

3. Reimagined Container Use

Family style meal offerings are one of the most popular outcomes of the Coronavirus pandemic. Restaurants and other foodservice operations have converted their single meal offerings to large meals that accommodate 2 or more people for a more affordable price.

制作自己的炸玉米饼To accommodate the newly added menu items, you may consider repurposing the take out containers you currently use to fit this new trend.

Using containers that you already have on hand to support new menu items can help you leverage your current resources.

For example, if you already purchase rib containers, it may be practical to offer the supplies for a DIY taco kit or the supplies for an at-home pizza night in those containers.

If you evaluate your current packaging supplies and determine that you do not have containers that can accommodate your new menu items, it may be worth investing in new food packaging to help attract sales from your offering.

4.酒精

酒精销售可以占餐馆销售额的30%,在许多情况下,更多的酒吧和俱乐部。为了帮助这些企业收回从强制关闭和容量限制的损失,国家机构暂时允许餐馆和其他食品服务销售酒精与路边和交付方案。

Alcohol to GoIn most states, they’re permitting the sale of sealed containers of beer and liquor consistent with the alcohol types you are currently permitted to sell on-premise (based on your permit type) for take-out.

However, the rulings for selling liquor do vary from state-to-state and by your permit type, and the rules are continuously changing. Check with your local government agency to find out more about takeout beverage sales in your area.

If you can offer drinks as a complement to your takeout and delivery meals, liquid beverages must be packaged in a sealed, leak-proof container. Cup options should prohibit tampering, and should effectively keep the drink from spilling in transport.

Outdoor Dining

For foodservice establishments ready to return to on-site dining, there may still be restrictions on how and where you can serve guests. In many states, indoor dining is prohibited and outdoor dining is encouraged.

When serving guests outside your facility they will expect to have the same quality dining experience outside as they would inside.

  1. Durable Products
  2. Sustainable Products

1. Durable Products

户外用餐的挑战之一是确保您使用的器皿和产品耐用,可为您的客人提供愉快的体验。在许多情况下,操作正在选择切换到可用于室外用餐的板,碗和杯子等一次性物品。

如果是这种情况,请选择不会破坏或泄漏到客户身上的产品是至关重要的。

2. Sustainable Products

Concerning sustainable food packaging, you will likely want to choose products that arerecyclable or compostable.

专家提示:Most compostable food packaging products are labeled as commercially compostable. Compostable and commercially compostable are different. When marked as commercially compostable, the product will break down into organic materials in a specified period of time, but only in a commercial composting facility. Commercially compostable products do not break down in home composting sites or landfills.

Compost

When trying to determine if recyclable or compostable materials are best for your business, consider the disposal option(s) in your area.

商业堆肥设施并不广泛可用,导致您抛出您为其支付的“堆肥”产品。如果您所在地区没有商业堆肥设施,堆肥产品可能不是最可持续的选择。

可回收的产品被广泛接受,如铝或plastic number 5 (polypropylene), will be a better choice.

Restricted Indoor Dining

With social distancing guidelines and capacity restrictions in place, indoor dining will look different. The new indoor dining scene will likely require you to have increased spaces between tables, reduced bar seats, and other social distancing measures.Restricted Indoor Dining

除了处理不同的社会疏远法规外,可以提供室内餐饮的食品服务运营,或者准备开放供室内用餐,必须识别限制细菌蔓延的方法。

一些最好的办法限制细菌传播和红色uce the risk of an outbreak in your facility include:

  1. 介绍无触控选项
  2. Providing Individually Wrapped Cutlery
  3. Replacing Salad Bars and Other Self Serve Areas

1. Introducing Touch-Free Options

The most popular trend for indoor dining revolves around guest and employee safety. One of the best ways to reduce risk in any facility is reducing the number of high touchpoints that people will come into contact with when in your facility.

High touchpoints are areas that are frequently touched and can promote the spread of germs.

可以减轻与这些表面直接接触的解决方案包括用于餐具,餐巾,手肥皂,消毒剂和纸巾的无触控选项。

2.提供单独包装的餐具

To further reduce germ spread, a common trend is the increased use of cutlery kits and individually wrapped cutlery.

SmartStock餐具分配器Unwrapped cutlery offers no protection against germs and bacteria, especially when they are in bins.

If you are using bins it will be imperative to use wrapped or partially wrapped cutlery. Unwrapped cutlery can be touched by multiple people, ultimately contaminating the utensils.

包裹的餐具可以保护您的器具免受污垢和细菌接触,降低交叉污染和疾病的风险。

3.更换沙拉栏和其他自助地区

In many states, self serve areas have been required to close to prevent germ spread. Although no evidence supports that Coronavirus can be transmitted by food, the risk of food contamination at self-serve areas is high.

Instead of losing this self-serve space, they can be repurposed.

恢复自助服务区域,如沙拉酒吧,现在提供各种抢购和往餐选项是使用否则无法占用的空间的好方法。

Grab and go items are sealed and protected, offering an alternative that customers perceive as safer and a better choice than the typical self-serve option.

It is important that your grab and go containers effectively merchandise your meals and maintain your food’s quality, ensuring it keeps your food fresh and looking great.

另一种复制此空间的方法是将这些自助站转换为创建您自己的订单站,员工根据其选择为客人创建定制菜肴。

This allows you to continue to receive sales from your salad bar or self-serve bar while complying with Coronavirus safety standards and protocols.


Final Thoughts

Foodservice operations have a lot to consider when trying to meet the new government regulations and expectations of their guests.

Adjusting to the new normal may require changes to your food packaging, presentation, services, and more.

Finding the packaging solution that meets the needs of your customers while balancing durability, convenience, sustainability, and price isn’t always easy.

EBP offers a wide variety of safe and reliable packaging options to help bring peace of mind to your guests and provide them with a great experience.

立即联系EBP专家爱游戏旧版下载安装to review your current operation and recommend the best option(s) for you.

Download our FREE,Coronavirus Readiness Playbook:保护您的设施的6个重要步骤,designed to provide you with the 6 vital steps you need to keep your facility protected against a Coronavirus outbreak.

Coronavirus Readiness Playbook:保护您的设施的6个重要步骤

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About Michael Tanguay

Michael Tanguay is a Sales Representative for EBP Supply Solutions, with over 25 years of experience in helping customers tackle their foodservice packaging and commercial cleaning challenges. Since 2012, he has specialized in sustainable foodservice packaging alternatives to help customers increase their food and beverage sales while being more environmentally conscious, and customizing cleaning and sanitation programs using green cleaning products to help lessen their company’s environmental footprint.

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